Implementation

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Ascend’s implementation methodology ensures that the customer’s requirements and expectations are met. After a thorough discovery phase, the SmartTouch AP system is configured to the customer’s requirements. Ascend’s owned and developed RS Advanced Workflow solution facilitates fast business process configuration. Followed by the user’s acceptance test, which provides the hands-on customer experience to validate that requirements are met and ensures a smooth Go-live. The end result is a solution that implements 50% or more faster.

Ascend’s SmartTouch solutions also have a lower cost of ownership. The time-saving benefits the business units receive is not lost by shifting the cost to system support personnel. The extensive and comprehensive functionality of Ascend Software’s Business Process Automation and Document Management solution automates enterprise-wide policies and procedures that provide a centralized repository with less initial and on-going effort.

Ascend’s solution has the ability to meet requirements and adapt to your company’s growth, changes, and unforeseen events.

Customer Testimonials
  • Our favorite features of Ascend Software’s solutions are the combination of scanning and image control and OCR, followed by the workflow which allows us to track items and force accountability.

    Stephan W. Kelly
    Director of Disbursements
    University of Pennsylvania Health System
  • Ascend’s ability to understand not only our document routing and storage needs, but also the need for immediate integration with Lawson was a big part of our reason for choosing them.

    Craig Nash
    Corporate Controller
    White Lodging Services
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