Case Study
Healthcare Company Saves over 4,700+ Hours a Year with Ascend
A not-for-profit healthcare company based in out of Georgia, USA was struggling with low recognition rates of their current AP automation platform. The company was also in the process of switching to Workday Financial for their ERP.
This prompted them to search for a new AP automation platform that would integrate seamlessly with Workday and help them to achieve the company's ultimate Accounts Payable goal; to save time and money by optimizing their AP process.
Challenge
The company's existing AP automation platform had low recognition rates, which meant that a significant amount of time was spent manually processing invoices. This process was not only time-consuming but also prone to errors.
The company realized that they needed a new AP automation platform that could integrate with Workday Financial and provide touchless processing capabilities to improve efficiency and reduce errors.
Solution
After researching several AP automation platforms, the company decided to switch to Ascend, an AP automation platform that integrates seamlessly with Workday Financial and is a Workday Select Partner.
Additionally, Ascend's touchless processing capability allowed the company to automate the entire AP process from invoice receipt to payment, eliminating the need for manual data entry and review.
The implementation of Ascend went smoothly as the Ascend team worked in tandem and in communication with the Workday Financial implementation team. The company's employees were also provided with frequent training on how to use Ascend, which minimized disruption to in their AP process at time of launch.
Results
Since implementing Ascend, the healthcare company has saved over 4,700 hours a year on processing invoices and over $1.4 million a year in processing costs. The touchless processing capabilities of Ascend have significantly reduced errors, which has led to faster processing times and improved accuracy.
Conclusion
By switching to Ascend's AP Automation platform, the healthcare company was able to streamline their AP process and significantly reduce the need for manual intervention. The Workday integration and touchless processing capabilities of Ascend's platform allowed the company to process invoices faster and more accurately, resulting in significant cost and labor savings.
The healthcare industry is constantly evolving, and companies must be willing to adapt to new technologies to remain competitive. Ascend's AP Automation platform, ElevateAP, is a prime example of how technological advancements can help companies optimize their operations and improve their bottom line.