Enterprise Content Management

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Enterprise Content Management Overview

SmartTouch AP includes a robust Enterprise Content Management Solution that is capable of managing unlimited types of documents and files. The short and long-term storage management functionality offers an extremely scalable solution. The drop-in product architecture will reduce product training, installation and maintenance time, plus the associated cost.


Automated Archival

Ascend's ECM automated archival options allow you to customize how each individual document, report, or report section is stored. You can store information centralized or decentralized to accommodate diverse storage needs. The information is stored initially in the “Active Path”, typically residing on a highly accessible media such as a hard disk. After the active retention period has elapsed, documents can be automatically moved for long-term retention to storage media such as DVD, Centera or SAN/NAS with compression and encryption. This process gives you rapid access to current reports and documents, and reduces the long-term storage cost of historical information. You can configure the system to both automatically migrate and restore information.


Migration and Information Retrieval Automation

Ascend’s ECM solution automates the migration and retrieval of information. The end result is:

  • Greater storage scalability and better system performance that requires less product administration.
  • Quickly monitor storage usage by clicking on our storage graphic.
  • Instantly, you can see how much space is used for short-term storage, long-term storage, reports pending migration from short-term to long-term storage, and reports to be purged from the system.



Security, Archive and Storage Management

You will find that other systems keep multiple copies of reports and documents to maintain security, which require more storage space and time to manage security. Our product architecture plays an important role in its superior security and storage management. Ascend’s archive and storage management functionality eliminates the need for duplicate copies of information, and also benefits the end-users web viewing organization. You can dynamically create new Smart Folders and Views without requiring the reports and documents to be duplicated.

A number of Administrative reports are included to track and manage your information. For example, reports that provide the details of the Active and Archived information stored. These reports are useful if a user wants to review a list prior to migrating or deleting the information.

  1. “Pending Archive” lists all items that will move from the Active Path to the Archive Path
  2. “Pending Deletion” lists all items that will be removed from the system based on the expiration date.

The Product Administrator can change any archive or expiration date to speed or prevent a document’s movement.

Customer Testimonials
  • Our favorite features of Ascend Software’s solutions are the combination of scanning and image control and OCR, followed by the workflow which allows us to track items and force accountability.

    Stephan W. Kelly
    Director of Disbursements
    University of Pennsylvania Health System
  • Ascend’s ability to understand not only our document routing and storage needs, but also the need for immediate integration with Lawson was a big part of our reason for choosing them.

    Craig Nash
    Corporate Controller
    White Lodging Services
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